Welcome to Alsoon Store, the online platform specialized in providing high-quality sports equipment and devices from leading international brands. By browsing our website or making any purchase through it, you are deemed to have implicitly agreed to these Terms and Conditions. Therefore, we kindly ask you to read them carefully before using the website.
Website Usage
- The customer undertakes to use the website in compliance with the laws and regulations in force in the Kingdom of Saudi Arabia.
- Misuse of the website, attempting to hack it, or interfering with its operation is strictly prohibited.
- The store reserves the right to modify or update the website content or the Terms and Conditions at any time without prior notice.
Products and Prices
- All products displayed on the website are original and comply with the specifications mentioned in the description.
- Prices are displayed in Saudi Riyals and include Value Added Tax (VAT) unless otherwise stated.
- The store reserves the right to update prices or modify promotional offers at any time without prior notice.
Orders and Payment
- Orders are confirmed after the store receives the customer’s details and the payment process is completed, or upon selecting Cash on Delivery.
- Available payment methods include: electronic payment cards – bank transfer – cash on delivery (within specified areas).
- The store reserves the right to cancel any order in the event of product unavailability, pricing errors, or incorrect product information.
Shipping and Delivery
- The store provides delivery service to all regions within the Kingdom of Saudi Arabia.
- Delivery times vary depending on the customer’s location and the nature of the order, and the customer will be informed of the estimated duration.
- The store is not responsible for any delays caused by shipping companies but undertakes to follow up on the order until it is delivered to the customer.
Return and Exchange Policy
- The customer has the right to request a return or exchange of the product, provided it is in its original condition and unused.
- Products damaged due to misuse are not eligible for return or exchange.
- The customer bears the shipping costs of return or exchange unless the error is from the store or the product is defective.
Warranty
- Some products come with a manufacturer’s warranty as specified with the product.
- The warranty covers manufacturing defects only and does not include damages caused by misuse or negligence.
Liability
- Alsoon Store is not responsible for any injuries or damages that may result from the misuse of sports equipment.
- The customer bears full responsibility for using the products in a safe and proper manner.
Privacy and Data Protection
- The store is committed to maintaining the confidentiality of customer data and will not share it with any third party unless legally required.
- Customer data is used exclusively for processing orders and improving the shopping experience.
Contact and Support
For any inquiries or feedback, you can contact us via:
Governing Law and Jurisdiction
- These Terms and Conditions are governed by the laws and regulations of the Kingdom of Saudi Arabia.
- In the event of any dispute, the competent courts in the Kingdom of Saudi Arabia shall be the legal authority for resolution.
